Protecting your info

Privacy Policy

Protecting your privacy is very important to us.

Wildlife Safari (Australia) Pty Ltd respects your privacy and voluntarily adheres to the National Privacy Principles (NPPs) in accordance with the Privacy Act 1998 and the Spam Act 2003. We are committed to updating our privacy policies and processes to ensure they are best practice and meet the standards of all the relevant local legislation.

What information do we collect?

Wildlife Safari (Australia) Pty Ltd will only collect personal information required to provide you with our highest level of service and advice in the course of our business as a tour operator/travel wholesaler/travel agent. The type of personal information Wildlife Safari (Australia) Pty Ltd collects depends on the circumstances and the type of service you request from Wildlife Safari (Australia) Pty Ltd which includes registering to receive newsletters, request brochures, making a reservation or completing our Guest Registration Form.

When you request Wildlife Safari to make your travel arrangements, we may collect personal information from you such as your name, date of birth, mobile, email address, address, passport details, flights and other travel details, frequent flyer accounts, credit card number and expiry date, billing address, telephone numbers (including emergency contact), dietary requirements, insurance details and medical conditions relevant to your travel arrangements.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and provide personalised content. Cookies are small text files stored on your device when you visit a website. They help us understand how visitors interact with our site, remember your preferences, and improve overall functionality.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expire automatically). These may include:

  • Essential cookies – required for basic website functionality.

  • Performance and analytics cookies – help us understand how our website is used so we can improve it.

  • Functionality cookies – remember your preferences and settings.

  • Third-party cookies – set by external services (e.g., Google Analytics) to assist with analytics and marketing.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality and user experience of our website.

For more information on how we handle personal data collected via cookies, please refer to the rest of this Privacy Policy.

Usage and sharing

Information provided by you is only available to the Wildlife Safari Journey Designer managing this information for purposes of contacting you or your originating travel agency / travel consultant or airline with the information you are seeking and/or providing ongoing services. It may be provided to contracted service providers including airlines, transport companies, hotels, lodges, resorts, sightseeing companies, insurance companies relating to our communications and your travel arrangements. We will never share, sell, or rent individual personal information with any third parties without your permission or unless ordered by a court of law.

How we protect your privacy

Wildlife Safari use security measures to protect against the loss and misuse and from unauthorised access, modification or disclosure of the data we collect. Protecting the security of all personally identifiable information associated with you is of the utmost concern to us.  Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee the security of any information you disclose to us.

Accuracy of information

Wildlife Safari will take reasonable steps to ensure the personal information collected, used or disclosed is accurate, complete and up-to-date.

Using your details for future communications

From time to time we may use the information we have collected from you to send e newsletters containing travel information or news. We will make it simple for you to opt out of these communications should you no longer wish to receive them.

Feedback

If you have any questions about this Privacy Policy or are concerned about how we have handled your personal information we would like to hear from you.  We treat all matters seriously and will endeavour to correct the matter. Please contact us.

Wildlife Safari (Australia) Pty Ltd
213 Railway Road
Subiaco WA 6008
AUSTRALIA

Changes to this Privacy Policy

Wildlife Safari may amend this Privacy Statement as our business requirements or the law changes.  Any changes to this statement will be updated on our website.

Journeys